Shipping & Delivery
We are committed to delivering your Modern Avenue essentials with speed and care. Our standard shipping policy is designed to keep you connected to the latest trends across the United States.
Standard Shipping
Enjoy reliable delivery on all orders. Standard shipping is available for all U.S. addresses and typically takes 3-5 business days to arrive at your doorstep.
Express Delivery
For those who value time, we offer Express shipping. This service is available for select items and provides faster transit times, usually within 1-2 business days.
International Shipping
We are expanding our reach. International shipping is currently available for select destinations within North America. Please check our website for current availability.
Order Tracking
Once your order is dispatched, you will receive a confirmation email with a unique tracking number. You can use this to monitor your package in real-time.
Return & Refund Policy
We value your satisfaction and offer flexible return options for all Modern Avenue purchases.
Standard Returns
We accept returns within 30 days of the original delivery date. Items must be in their original condition with all tags and packaging intact.
Refund Timeline
Once we receive and inspect your returned items, your refund will be processed within 5-7 business days. You will receive a confirmation email once the refund is posted to your account.
Exchanges
For exchanges, please contact our customer support team. We will provide you with a prepaid shipping label to return the original item and receive your new selection.
Exclusions
Final sale items, personalized gifts, and items damaged during transit are not eligible for returns or exchanges. Please ensure your items are handled with care.
Modern Avenue is committed to providing a seamless shopping experience. If you have any questions about our return policy, please reach out to our support team.
Legal & Policies
Privacy Policy
Modern Avenue is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you shop with us.
Terms of Service
By using Modern Avenue, you agree to our terms. These terms govern your access to our online department store and the use of our products and services.
Shipping Policy
We strive to deliver your orders quickly. Our shipping terms outline the standard delivery times, tracking information, and our commitment to reliable service.
Returns & Refunds
Our return policy provides clear guidelines for exchanges and refunds. We want you to be happy with your purchase, so we offer flexible return options.